Steven D’Alessandro

48 papers and 872 indexed citations i.

Steven D’Alessandro has authored 48 papers that have received a total of 872 indexed citations. This includes 22 papers in Marketing, 12 papers in Organizational Behavior and Human Resource Management and 11 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Digital Marketing and Social Media (9 papers). Steven D’Alessandro is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Digital Marketing and Social Media (9 papers) and collaborates with scholars based in Australia, China and Spain. Steven D’Alessandro's co-authors include Lester W. Johnson, David Gray, Hume Winzar, Gong Sun and Morgan P. Miles and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of Environmental Management.