Steven Ward
About
Steven Ward has authored 15 papers that have received a total of 484 indexed citations.
This includes 5 papers in Sociology and Political Science, 5 papers in Organizational Behavior and Human Resource Management and 5 papers in Marketing. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (4 papers), Customer Service Quality and Loyalty (4 papers) and Digital Marketing and Social Media (3 papers). Steven Ward is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (4 papers), Customer Service Quality and Loyalty (4 papers) and Digital Marketing and Social Media (3 papers) and collaborates with scholars based in Australia, United States and Japan. Steven Ward's co-authors include Aleksandra Lewandowska, Anthony Pecotich, Geoffrey N. Soutar, Antonia Girardi and Aron O’Cass and has published in prestigious journals such as The Science of The Total Environment, Remote Sensing of Environment and European Journal of Marketing
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