Tomas Falk

25 papers and 2.1k indexed citations i.

About

Tomas Falk has authored 25 papers that have received a total of 2.1k indexed citations. This includes 17 papers in Marketing, 14 papers in Organizational Behavior and Human Resource Management and 11 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Consumer Retail Behavior Studies (12 papers) and Technology Adoption and User Behaviour (10 papers). Tomas Falk is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Retail Behavior Studies (12 papers) and Technology Adoption and User Behaviour (10 papers) and collaborates with scholars based in Germany, Finland and The Netherlands. Tomas Falk's co-authors include Maik Hammerschmidt, Jeroen Schepers, Hans H. Bauer, Jan F. Klein and Kristina Wittkowski and has published in prestigious journals such as Journal of Marketing, Strategic Management Journal and Journal of Business Research

In The Last Decade

Rankless by CCL
2025