Woojung Chang
About
Woojung Chang has authored 15 papers that have received a total of 937 indexed citations.
This includes 6 papers in Organizational Behavior and Human Resource Management, 5 papers in Strategy and Management and 5 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Innovation and Knowledge Management (4 papers) and Quality and Supply Management (2 papers). Woojung Chang is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Innovation and Knowledge Management (4 papers) and Quality and Supply Management (2 papers) and collaborates with scholars based in United States, South Korea and United Kingdom. Woojung Chang's co-authors include George R. Franke, Alexander E. Ellinger, Kyoungmi Kim, Sarah Alhouti and Chiharu Ishida and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and European Journal of Marketing
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