Journal of Service Theory and Practice
About
The 373 papers published in Journal of Service Theory and Practice in the last decades have received a total of 6.8k indexed citations.
Papers published in Journal of Service Theory and Practice usually cover Organizational Behavior and Human Resource Management (261 papers), Marketing (215 papers) and Sociology and Political Science (165 papers) specifically the topics of Customer Service Quality and Loyalty (218 papers), Service and Product Innovation (128 papers) and Digital Marketing and Social Media (90 papers). The most active scholars publishing in Journal of Service Theory and Practice are Roderick J. Brodie, Ingo Oswald Karpen, Rebekah Russell‐Bennett, Geoffrey N. Soutar and Piyush Sharma
In The Last Decade
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