Journal of Service Theory and Practice

373 papers and 6.8k indexed citations i.

About

The 373 papers published in Journal of Service Theory and Practice in the last decades have received a total of 6.8k indexed citations. Papers published in Journal of Service Theory and Practice usually cover Organizational Behavior and Human Resource Management (261 papers), Marketing (215 papers) and Sociology and Political Science (165 papers) specifically the topics of Customer Service Quality and Loyalty (218 papers), Service and Product Innovation (128 papers) and Digital Marketing and Social Media (90 papers). The most active scholars publishing in Journal of Service Theory and Practice are Roderick J. Brodie, Ingo Oswald Karpen, Rebekah Russell‐Bennett, Geoffrey N. Soutar and Piyush Sharma

In The Last Decade

Rankless by CCL
2025