A. Parasuraman
About
A. Parasuraman has authored 137 papers that have received a total of 68.2k indexed citations.
This includes 89 papers in Organizational Behavior and Human Resource Management, 58 papers in Marketing and 25 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (77 papers), Service and Product Innovation (24 papers) and Consumer Retail Behavior Studies (24 papers). A. Parasuraman is often cited by papers focused on Customer Service Quality and Loyalty (77 papers), Service and Product Innovation (24 papers) and Consumer Retail Behavior Studies (24 papers) and collaborates with scholars based in United States, Italy and Canada. A. Parasuraman's co-authors include Leonard L. Berry, Valarie A. Zeithaml, Charles M. Futrell, Dhruv Grewal and Richard T. Watson and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research
In The Last Decade
Explore authors with similar magnitude of impact
Top journals papers by E. T. Jaynes are published in Top authors papers by Junying Yu are co-authored with Top authors papers by Christian von Mering are co-authored with Top authors papers by Bradley J. S. C. Olson are co-authored with Top fields papers by Udo Zander are about Top authors papers by Mary K. Montgomery are co-authored with Top fields papers by Kalina Szteyn are about Top journals papers by James G. March are published in