Donald J. Shemwell
About
Donald J. Shemwell has authored 17 papers that have received a total of 1.1k indexed citations.
This includes 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 4 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Business Strategy and Innovation (2 papers). Donald J. Shemwell is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Business Strategy and Innovation (2 papers) and collaborates with scholars based in United States and Türkiye. Donald J. Shemwell's co-authors include Uğur Yavaş, Zeynep Bilgin, J. Joseph Cronin, Stephen J. Newell and Michael K. Brady and has published in prestigious journals such as Journal of Services Marketing, International Journal of Service Industry Management and International Journal of Bank Marketing
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