Eva Böhm

12 papers and 267 indexed citations i.

Eva Böhm has authored 12 papers that have received a total of 267 indexed citations. This includes 9 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 4 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Service and Product Innovation (5 papers) and Innovation and Knowledge Management (3 papers). Eva Böhm is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Service and Product Innovation (5 papers) and Innovation and Knowledge Management (3 papers) and collaborates with scholars based in Germany, Finland and United States. Eva Böhm's co-authors include Andreas Eggert, Harri Terho, Ina Garnefeld, Anna Salonen and Wolfgang Ulaga and has published in prestigious journals such as Journal of the Academy of Marketing Science, Journal of Product Innovation Management and Industrial Marketing Management