Frank Acito

10 papers and 1.0k indexed citations i.

Frank Acito has authored 10 papers that have received a total of 1.0k indexed citations. This includes 5 papers in Organizational Behavior and Human Resource Management, 2 papers in Strategy and Management and 2 papers in Management Science and Operations Research. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Management and Marketing Education (2 papers) and Innovation and Knowledge Management (1 paper). Frank Acito is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Management and Marketing Education (2 papers) and Innovation and Knowledge Management (1 paper) and collaborates with scholars based in United States, Canada and Singapore. Frank Acito's co-authors include Hanjoon Lee, Ronald D. Anderson, Ralph L. Day, Rosann L. Spiro and Thomas Gruen and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research