Gary L. Frankwick

41 papers and 1.1k indexed citations i.

About

Gary L. Frankwick has authored 41 papers that have received a total of 1.1k indexed citations. This includes 21 papers in Organizational Behavior and Human Resource Management, 18 papers in Strategy and Management and 13 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (11 papers) and Job Satisfaction and Organizational Behavior (7 papers). Gary L. Frankwick is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (11 papers) and Job Satisfaction and Organizational Behavior (7 papers) and collaborates with scholars based in United States, South Korea and Kenya. Gary L. Frankwick's co-authors include Jaewon Yoo, Cindy Claycomb, James Ward, Kevin E. Voss and Edward Ramirez and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of Product Innovation Management

In The Last Decade

Rankless by CCL
2025