Kiseol Yang
About
Kiseol Yang has authored 32 papers that have received a total of 1.6k indexed citations.
This includes 21 papers in Marketing, 18 papers in Organizational Behavior and Human Resource Management and 17 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (18 papers), Digital Marketing and Social Media (16 papers) and Technology Adoption and User Behaviour (15 papers). Kiseol Yang is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Digital Marketing and Social Media (16 papers) and Technology Adoption and User Behaviour (15 papers) and collaborates with scholars based in United States and South Korea. Kiseol Yang's co-authors include Jihye Min, Jiyoung Kim, Hae Jung Kim, Laura Jolly and Eric Haley and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Consumer Marketing and International Journal of Consumer Studies
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