Patricia M. Doney

19 papers and 7.2k indexed citations i.

Patricia M. Doney has authored 19 papers that have received a total of 7.2k indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 7 papers in Strategy and Management and 7 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Innovation and Knowledge Management (4 papers). Patricia M. Doney is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Innovation and Knowledge Management (4 papers) and collaborates with scholars based in United States. Patricia M. Doney's co-authors include Michael R. Mullen, Joseph P. Cannon, James Barry, Gary Armstrong and Kenneth J. Petersen and has published in prestigious journals such as Academy of Management Review, Journal of Marketing and Journal of Operations Management