Richard Brookes

16 papers and 431 indexed citations i.

About

Richard Brookes has authored 16 papers that have received a total of 431 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Strategy and Management and 5 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Business Strategy and Innovation (4 papers) and Digital Marketing and Social Media (4 papers). Richard Brookes is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Business Strategy and Innovation (4 papers) and Digital Marketing and Social Media (4 papers) and collaborates with scholars based in New Zealand, United Kingdom and United States. Richard Brookes's co-authors include Roger Palmer, Roderick J. Brodie, Nicole Coviello, Girish Punj and Victoria Little and has published in prestigious journals such as Journal of Business Research, Psychology and Marketing and Agricultural Systems

In The Last Decade

Rankless by CCL
2025