Shankar Ganesan
About
Shankar Ganesan has authored 35 papers that have received a total of 10.6k indexed citations.
This includes 18 papers in Organizational Behavior and Human Resource Management, 12 papers in Marketing and 9 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (17 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Quality and Supply Management (4 papers). Shankar Ganesan is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Quality and Supply Management (4 papers) and collaborates with scholars based in United States, Singapore and Germany. Shankar Ganesan's co-authors include Steven P. Brown, Goutam Challagalla, Barton A. Weitz, Alan J. Malter and Ronald L. Hess and has published in prestigious journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Marketing Research
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