Simon Knox
About
Simon Knox has authored 48 papers that have received a total of 2.6k indexed citations.
This includes 27 papers in Marketing, 23 papers in Strategy and Management and 21 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Service and Product Innovation (8 papers). Simon Knox is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Service and Product Innovation (8 papers) and collaborates with scholars based in United Kingdom, United States and Australia. Simon Knox's co-authors include Stan Maklan, Lynette Ryals, David Walker, Leslie de Chernatony and Adrian Payne and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Long Range Planning
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