Suzanne Horne

23 papers and 506 indexed citations i.

About

Suzanne Horne has authored 23 papers that have received a total of 506 indexed citations. This includes 8 papers in Sociology and Political Science, 7 papers in Organizational Behavior and Human Resource Management and 6 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Consumer Retail Behavior Studies (4 papers) and Nonprofit Sector and Volunteering (4 papers). Suzanne Horne is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Retail Behavior Studies (4 papers) and Nonprofit Sector and Volunteering (4 papers) and collaborates with scholars based in United Kingdom. Suzanne Horne's co-authors include Steve Worthington, Sally Hibbert, Adelina Broadbridge, Stephen Tagg and Douglas Brownlie and has published in prestigious journals such as Journal of Business Research, Journal of Consumer Marketing and Journal of Marketing Management

In The Last Decade

Rankless by CCL
2025