Ajay K. Kohli

68 papers and 21.9k indexed citations i.

About

Ajay K. Kohli has authored 68 papers that have received a total of 21.9k indexed citations. This includes 32 papers in Organizational Behavior and Human Resource Management, 25 papers in Strategy and Management and 19 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (23 papers), Innovation and Knowledge Management (12 papers) and Business Strategy and Innovation (12 papers). Ajay K. Kohli is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Innovation and Knowledge Management (12 papers) and Business Strategy and Innovation (12 papers) and collaborates with scholars based in United States, Singapore and France. Ajay K. Kohli's co-authors include Bernard J. Jaworski, Goutam Challagalla, Kapil R. Tuli, Gerald Zaltman and Wolfgang Ulaga and has published in prestigious journals such as Journal of Marketing, Strategic Management Journal and Management Science

In The Last Decade

Rankless by CCL
2025